News EN
In recent weeks we have received many emails regarding the Iberdrola app. The app seemed to have been renewed where various data was no longer visible, which caused confusion among many customers as to whether they were enjoying the benefits of the solar energy they were producing and whether the invoices were correct.
The data that Iberdrola measures in terms of consumption and return delivery were no longer displayed, the Solar Cloud (virtual battery) was no longer visible, meaning that customers could no longer view their saved balance.
Now there is good news!
The app is working properly, and the data is visible again.
Here is an example of where you can find the data for the virtual battery:
- Click on “Mi Autoconsumo”
- Click on “Solar Cloud” and you can see the balance that you have already saved and the history of the balances that have been added and removed.
